FAQs


How can I see prices of your products?

Click on the 'Apply For Trade Access' button at the top right of the home page.  You will be asked for some information about your business, your email address and password.  Once we have received this we will send you an email advising that trade access has been activated for you.  You will then be able to login and view prices of all our products.

How do I pay?

Once you have trade access you can check out using our secure SagePay payment gateway.

How quickly do you despatch?

We endavour to get orders out as quickly as possible.  There are occasions when the warehouse gets very busy so we do ask customers to allow 2-3 working day for delivery.  

Can I apply for a Credit Account?

Yes.  Please email us your request and we'll send you a short form to complete and return to us.

Are products tested on animals?

No.  We suport the EU legislation to completely ban animal testing.  Tested on us not on animals.

Can I purchase when I am outside the UK?

Yes.  We are happy to arrange delivery to an address outside the UK.  Please email us with your requirements.

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